Office Assistant
Select Medical
Morgantown, West Virginia, US
About the Role
Select Medical - - Responsibilities: Answer and direct telephone calls and schedule and coordinate patient appointments; Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.; Prepare patient intake forms prior to appointments to ensure timely service.; Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed; Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
Responsibilities
- Answer and direct telephone calls and schedule and coordinate patient appointments
- Prepare patient intake forms prior to appointments to ensure timely service
- Provide excellent customer service by meeting and greeting patients, family members, and visitors
Qualifications
- Experience with EMR and billing systems?
- High school diploma or equivalent
- Strong communication skills
Required Skills
customer service
telephone handling
scheduling
data entry
EMR
Keywords
office assistant
receptionist
healthcare admin
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