Network Systems Specialist

Overview The Network Systems Specialist is a classification assigned to the Infrastructure Division of the Technology Services Department. Incumbents perform and direct the analysis, design, creation, monitoring, administration, troubleshooting and enhancement of the City’s Local and Wide Area networks, and other network-related hardware and software products. What you will do Administers the development, maintenance and operation of the City’s Local and Wide Area networks including network connectivity to all City Departments and the Internet. Designs, installs, configures and maintains the City’s network facilities consisting of switches, wireless bridges, routers, firewalls, and various cabling schemes for secure, efficient and cost effective communications between computer devices in local and remote locations. Installs and maintains effective network database and hardware system backup and recovery procedures. Configures and operates network management hardware and software systems, establishing and maintaining all network hardware and network operating systems inventory, and such other information as equipment addresses and routing schemes, access rights, directory structures and security attributes. Analyzes network activity and performs traffic studies using network management software and protocol analyzer, tuning hardware and software systems or re-routing communications to improve performance. Confers with departments to determine microcomputer, networking and connectivity requirements; conducts feasibility studies and prepares reports of time estimates, personnel requirements and progress reports on assigned projects. Administers security for remote and web access to City’s network and computer resources. Administers automated deployment of software and updates over the network. Configures and maintains anti-virus software on network servers and desktop workstations. Prepares and completes systems documentation prior to releasing for operation. Performs other related duties as assigned. Core competencies Knowledge of: Installation, maintenance and operations of local and wide area network hardware and software systems applied to server and microcomputer environments using a 10gig Base topology running in a multi-protocol environment using TCP/IP, on fiber and Ethernet backbones. Office Automation Software, i.e. Microsoft Office Suite of Products, including Adobe, Visio, Project. Installation, maintenance and repair of server and microcomputer hardware, software and peripheral devices. Network services including DNS, VPNs, DHCP, and WWW. City of Hayward Network Systems Specialist Page 3 Major desktop and networking technology hardware and software advancements and its capabilities. Data communications, microcomputer, database, networking, and client/server development, implementation and support concepts. Presentation methods suitable for comprehensive reports and recommendations. Commonly used network and desktop software tools and utilities. Ability to: Administer a geographically dispersed local and wide area networks of servers, workstations and various microcomputers. Install, diagnose and repair network hardware, software and peripheral equipment. Work independently. Meet established deadlines. Work as a member of a group or, where appropriate, lead a team on projects. Set priorities and organize work. Provide excellent customer service. Communicate effectively orally and in writing in dealing with users and managers. Establish and maintain effective working relations with others. Adapt, learn, update, and apply new networking and computer hardware and software systems skills needed in a continuously changing technical working environment. Qualifications You have: Experience: Four (4) years of experience in network systems with two (2) years of recent experience in the management, administration, analysis and support of Local and Wide Area networks, microcomputer hardware and software and office automation software. NOC experience desirable. Education: Equivalent to a Bachelor’s degree from an accredited college or university with major course work in a discipline related to computer science, computer information systems, quantitative analysis or systems analysis. Experience in other technology processing related fields may be substituted for the required education on a year-for-year basis. License: Possess a Cisco Certified Network Professional (CCNP) or Cisco Certified Network Associate (CCNA). Possess and maintain a valid California Class C Driver’s License. Benefits Telecommuting Vacation - 80 hours minimum 15.5 Paid Holidays Generous employer contribution for Health, Dental and Vision coverage CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members) - No Social Security participation. Life and Disability Insurance and Paid Leave Flexible Spending Accounts Tuition Reimbursement Health and Wellness Reimbursement Professional Development Reimbursement 457 Deferred Compensation Plan (employee paid) EEO The City of Hayward is an Equal Opportunity Employer #J-18808-Ljbffr