Membership Concierge Manager
Lifetime Fitness
Oklahoma City, Oklahoma, US
About the Role
Lifetime Fitness - - Responsibilities: Lead the Membership Concierge Team to deliver a best-in-class experience for all members and guests; Onboard and certify team members - Cast to perfection and certify to exhaustion; Provides guidance, help, coaching, and feedback to enhance member engagement; Meticulously manages schedules and zone rotations to ensure optimal performance and efficiency; Functional pro in executing business protocols including new member acquisition, existing member retention and new member connectivity
Responsibilities
- Lead the Membership Concierge Team to deliver a best-in-class experience for all members and guests
- Onboard and certify team members
- Manages schedules and zone rotations to ensure optimal performance and efficiency
Qualifications
- Experience leading a team
- Experience in member engagement or hospitality
- Leadership or coaching skills
Required Skills
team leadership
member engagement
coaching
scheduling
process adherence
Keywords
membership
concierge
manager
leadership
fitness club
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
3 days ago
Location
Oklahoma City, Oklahoma, US
Job Type
Full-time
Work Mode
Onsite
Category
Business operations procurement, Customer experience management, Team leadership
About the Company
L
Lifetime Fitness
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