Membership Concierge Leader
Lifetime Fitness
Sarasota, Florida, US
About the Role
Lifetime Fitness - - Responsibilities: Onboard and certify team members - Cast to perfection and certify to exhaustion; Provides guidance, help, coaching, and feedback to enhance member engagement; Meticulously manages schedules and zone rotations to ensure optimal performance and efficiency; Functional pro in executing business protocols including new member acquisition, existing member retention and new member connectivity; Leads in zone by exemplifying service excellence and being a member connectivity specialist
Responsibilities
- Onboard and certify team members
- Provide guidance and coaching to enhance member engagement
- Lead in zone with service excellence
Qualifications
- Experience in team onboarding
- Leadership in member services
- Strong communication skills
Required Skills
member engagement
coaching
schedule management
zone leadership
service excellence
Keywords
membership
concierge
team leadership
fitness industry
customer service
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