Member Services Coordinator
Virtual Vocations
United States, United States, US
About the Role
A company is looking for a Member Services Coordinator I. Key Responsibilities Schedule consults and assist members and providers for all service offerings Provide detailed information about benefits and coordinate care for members and patients Collect and document member demographics, health history, and chief complaints Required Qualifications High School Diploma; some college and Certified Medical Assistant (CMA) desired Minimum 2 years of customer service and telehealth experience Knowledge of basic medical terminology Proficiency in Microsoft Office Suite, particularly Excel (preferred) Ability to work weekends and maintain an internet speed of 30MPS or higher
Responsibilities
- Schedule consults and assist members and providers for all service offerings
- Provide detailed information about benefits and coordinate care for members and patients
- Collect and document member demographics, health history, and chief complaints
Qualifications
- High School Diploma
- Certified Medical Assistant (CMA) desired
- Minimum 2 years of customer service and telehealth experience
Required Skills
customer service
telehealth
medical terminology
Microsoft Office (Excel)
coordination of care
Keywords
member services
coordinator
telehealth
health benefits
care coordination
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Job Overview
Date Posted
4 days ago
Location
United States, United States, US
Job Type
Full-time
Work Mode
Onsite
Experience
2+ years
Category
Healthcare allied health, Member services, Care coordination
About the Company
V
Virtual Vocations
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