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Lodo - Shift Leader

Sweetgreen Denver, Colorado, US

About the Role

Sweetgreen - 1750 Wewatta Street - Responsibilities: Step into any station at any point in the shift as needed, especially during peak hours, callouts, or understaffed shifts.; Customer Service: First-level handling of customer concerns and allergies to prevent cross-contamination.; Multitasking & Coordination: Oversee multiple tasks and systems including line operations and guest interactions.; Communication: Delegate tasks, problem-solve in real time, and align team and customer needs.; Attention to Detail: Monitor food quality, order accuracy, safety protocols, and digital reporting.

Responsibilities

  • Oversee station operations during shift
  • Delegate tasks and coordinate team
  • Monitor food quality and safety protocols

Qualifications

  • Experience in fast-paced restaurant environment
  • Strong communication and leadership skills
  • Ability to multitask and troubleshoot

Required Skills

customer service team leadership food safety communication problem solving

Keywords

shift leader restaurant customer service leadership operations

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