Lead Retail Customer Service Associate
FedEx
Allen, Texas, US
About the Role
FedEx - - Responsibilities: Take customer orders and provide pricing information; Manage production flow to ensure orders are done right and on time; Operate the Point of Sale terminal (POS) and handle financial transactions; May provide leadership to team members on an assigned shift and assist with training; Coordinate pick-up and delivery of customer orders
Responsibilities
- Coordinate order pickups and deliveries
- Provide pricing information and process payments
- May lead team on shift and assist training
Qualifications
- Customer service experience
- Point of Sale (POS) familiarity
- Leadership or training experience
Required Skills
POS operation
customer service
order coordination
team leadership
training support
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