Kidney Transplant Patient Services Associate
Penn Medicine
Philadelphia, Pennsylvania, US
About the Role
Penn Medicine - - Responsibilities: Answer phones in a timely manner and route patient inquiries; Schedule patient appointments and confirm changes; Collect copays and finalize check-out procedures; Verify and update patient demographic/insurance information in EMR; Maintain adherence to regulatory standards (HIPAA, etc)
Responsibilities
- Answer phones and route patient inquiries
- Schedule patient appointments
- Collect copays and finalize check-out procedures
Qualifications
- good communication
- HIPAA compliance
- customer service
Required Skills
EMR
appointment scheduling
copay collection
phone gerenciamento
Keywords
kidney
transplant
patient services
healthcare
administrative
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