It Business Analyst

Job Title: (IT Business Analyst))

Are you a [IT Business Analyst)) professional seeking a dynamic and rewarding opportunity? Our client, a leading company in [Energy/ Gas) looking for a talented (IT Business Analyst))] to join their growing team in [Detroit MI (Hybrid).

About Kyyba:

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.

At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Job Summary

Key Responsibilities

• Collaborate with business stakeholders to gather, document, and validate business and system requirements.
• Analyze current business processes and identify opportunities for improvement, automation, and optimization.
• Translate business needs into functional and technical specifications for IT teams.
• Support project lifecycle activities including requirements gathering, design reviews, testing, and implementation.
• Utilize the ServiceNow Demand Management module to intake, prioritize, and track project requests and enhancements.
• Work with cross-functional teams to ensure alignment between business objectives and technology solutions.
• Develop process flows, use cases, user stories, and business requirement documents (BRDs).
• Participate in user acceptance testing (UAT) and ensure solutions meet business requirements.
• Leverage Microsoft Copilot to enhance productivity, documentation, analysis, and reporting tasks.
• Monitor project progress and communicate status, risks, and issues to stakeholders.
• Ensure compliance with organizational standards, policies, and regulatory requirements.

Required Qualifications

• Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field.
• 35+ years of experience as an IT Business Analyst or in a similar role.
• Hands-on experience with ServiceNow Demand Management module.
• Experience using Microsoft Copilot or similar AI-assisted productivity tools.
• Strong understanding of business analysis methodologies and tools.
• Experience with requirements management, process modeling, and documentation techniques.
• Excellent communication and stakeholder management skills.
• Strong analytical, problem-solving, and critical thinking abilities.

Preferred Qualifications

• Experience in the energy or utilities industry.
• Familiarity with Agile and/or Waterfall project methodologies.
• Experience with data analysis and reporting tools (e.g., Power BI, Excel advanced functions).
• Certification such as CBAP (Certified Business Analysis Professional) or PMI-PBA is a plus.

Key Competencies

• Business process analysis
• Requirements elicitation and documentations
• Stakeholder engagement
• Technical aptitude and systems thinking
• Adaptability and continuous learning
• Attention to detail and organizational skills

(DetroitMI)

(Page Range Where Required (currently California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New York, Rhode Island, Vermont and Washington)

Disclaimer:

Kyyba is an Equal Opportunity Employer.

Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.

It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at

Rewards:

Medical, dental, vision

401k

Term life

Voluntary life and disability insurance

Optional Pre-paid legal plan

Optional Identity theft plan

Optional Medical and dependent FSA

Work-visa sponsorship

Opportunity for advancement

Long-term assignment with opportunity for hire by client

SELECT AWARDS

• An INC 5000 company for 10 years
• Corp! Michigan Economic Bright Spots
• Crains Detroit Business Top Staffing Service Companies in Detroit
• TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
• Best of MichBusiness winner in HR Wizards & Partnerships
• Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
• 101 Best & Brightest Companies to Work for in Michigan