Installer Service Specialist
O'Reilly Automotive
La Crosse, Wisconsin, US
About the Role
O'Reilly Automotive - - Responsibilities: Develop sales relationships with installers/professional customers; Quickly and accurately take customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner; Ensure delivery vehicles are serviced and maintained according to company standards; Assist with backroom duties, i.e., auto-load, returns, stock, etc., as needed; Assist with customer labor claims, making sure they are processed quickly and efficiently
Responsibilities
- Develop sales relationships with installers/professional customers
- Route delivery specialists to ensure timely deliveries
- Assist with backroom duties and stock
Qualifications
- customer service
- inventory accuracy
- order processing
Required Skills
customer service
sales support
order processing
inventory management
logistics coordination
Keywords
installer
delivery
automotive
parts
service
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