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Hybrid Tech Support Analyst for Construction Software

Trimble Lake Oswego, Oregon, US

About the Role

A construction technology firm seeks a Technical Support Analyst in Lake Oswego. This role involves resolving complex issues within the ProjectSight platform and delivering high-quality empathetic support via email and chat. The ideal candidate should have experience in technical help desk roles, navigate web browser settings proficiently, and convey empathy clearly. Join a supportive team committed to innovation and AI-driven efficiency, with an on-site presence required 4 days a week. #J-18808-Ljbffr

Required Skills

technical support help desk issue resolution customer communication browser troubleshooting

Keywords

construction software technical support analyst ProjectSight AI on-site 4 days a week

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