Hybrid Service Desk Analyst Ii - Elevate It Support
NetImpact Strategies
Arlington, Virginia, US
About the Role
A technology consulting firm in Arlington, VA seeks a Service Desk Analyst II to provide advanced technical support in a federal IT Service Desk environment. The role requires troubleshooting complex incidents, ensuring adherence to SLAs, and collaborating with engineers and stakeholders. Candidates should have a bachelor's degree and a minimum of three years in IT support. This hybrid position includes onsite support and offers competitive benefits, including comprehensive health insurance and a 401(k) plan. #J-18808-Ljbffr
Qualifications
- Bachelor's degree
- three years in IT support
Required Skills
troubleshooting
incident management
SLA adherence
stakeholder collaboration
remote/hybrid support
Keywords
Service Desk
IT Support
Hybrid
Analyst
ITIL
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Job Overview
Date Posted
3 days ago
Location
Arlington, Virginia, US
Job Type
Full-time
Work Mode
Hybrid
Experience
3+ years
Category
Software technology, It support, Service desk analyst
About the Company
N
NetImpact Strategies
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