Guest Services Rep Ii
University of Rochester
Rochester, New York, US
About the Role
University of Rochester - 220 Hutchison Road - Responsibilities: Greet visitors at the front desk and check them in with accurate information; Assist visitors with wayfinding and access to required locations; Act as liaison between visitors and departmental contacts to ensure access; Escalate difficult situations to management or Public Safety as needed; Keep visitor logs accurate and up-to-date
Responsibilities
- Greet visitors and check them in
- Assist visitors with wayfinding and access to required locations
- Escalate difficult situations to management or Public Safety as needed
Qualifications
- No formal qualifications listed
Required Skills
customer service
communication
problem solving
attention to detail
databases/logs
Keywords
guest services
front desk
visitor management
public safety
customer support
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