Guest Services Agent
Stonebridge Hospitality Management
Needham, Massachusetts, US
About the Role
Stonebridge Hospitality Management - - Responsibilities: Greet, register, and assign rooms to guests upon arrival; Verify guest credit and establish payment methods for accommodation; Keep accurate records of room availability and guest accounts using property management systems; Compute bills, collect payments, and make change for guests; Post charges for rooms, food, beverages, and services to ledgers
Responsibilities
- Greet, register, and assign rooms to guests upon arrival
- Verify guest credit and establish payment methods for accommodation
- Keep accurate records of room availability and guest accounts using property management systems
Required Skills
Property management systems
Guest checkout and payment processing
ledger posting
billing and accounting
customer service
Keywords
hospitality
front desk
guest services
pms
billing
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Job Overview
Date Posted
4 days ago
Location
Needham, Massachusetts, US
Job Type
Full-time
Work Mode
Onsite
Category
Hospitality and accommodation, Guest services, Front desk operations
About the Company
S
Stonebridge Hospitality Management
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