Guest Services Agent (part-time)
Highgate Hotels
Honolulu, Hawaii, US
About the Role
Highgate Hotels - - Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.; Handle check-ins and checkouts in a friendly, efficient and courteous manner.; Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.; Balance and prepare individual paperwork for closing of shift according to hotel standards.; Maintain and market promotions and guest programs.
Responsibilities
- Greet and assist guests at front desk
- Handle check-ins and checkouts
- Answer guest inquiries about hotel services
Qualifications
- Experience in customer service
- Ability to work in a fast-paced environment
- Availability for part-time shifts
Benefits
Employee discounts
Promotional programs'],
Required Skills
front desk
guest service
check-in/check-out
customer service
communication
Keywords
guests
front desk
hospitality
customer service
hotel
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