Guest Services Agent (part Time)
Compass Group
Ashland, Massachusetts, US
About the Role
Compass Group - 529 Chestnut Street - Responsibilities: Checks guests in and/or out of the hotel.; Resolves guest challenges throughout their stay.; Promotes hotel services, amenities and upsells products to the guests.; Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information.; Assists guests with check out payments or charges.
Responsibilities
- Checks guests in and/or out of the hotel
- Resolves guest challenges throughout their stay
- Promotes hotel services and upsells products to guests
Qualifications
- Experience in guest services or hospitality preferred
- Ability to use hotel management system for check-in/out
- Strong communication and problem-solving skills
Required Skills
guest services
hospitality
customer service
upselling
check-in/out
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
4 days ago
Location
Ashland, Massachusetts, US
Job Type
Part-time
Category
Hospitality and guest services, Hotel front desk, Guest relations
About the Company
C
Compass Group
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