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Guest Service Ambassador

Davidson Hospitality Group Charleston, South Carolina, US

About the Role

Davidson Hospitality Group - - Responsibilities: Provide exceptional customer service, creating a positive first impression for guests; Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency; Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy; Assist guests with recommendations and information about local attractions, dining options, and hotel amenities; Collaborate with other departments to ensure seamless guest experiences

Responsibilities

  • Provide exceptional customer service and create a positive first impression
  • Handle guest check-ins and check-outs with accuracy and efficiency
  • Collaborate with other departments to ensure seamless guest experiences

Qualifications

  • Experience in hospitality or guest services
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment

Required Skills

customer service guest relations communication problem solving hospitality

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