Guest Service Representative
Vision Hospitality Group
Dunwoody, Georgia, US
About the Role
Vision Hospitality Group - - Responsibilities: Provide personalized, friendly service to every guest and associate; Manage check-in and check-out process; Sell and up-sell rooms to walk-ins and phone reservations; Maintain knowledge of hotel systems including PBX phone system, PMS reservation systems, and general office machines; Coordinate with housekeeping to ensure an ample supply of clean rooms
Responsibilities
- Provide personalized, friendly service to guests and associates.
- Manage check-in/check-out process.
- Coordinate with housekeeping to ensure clean rooms
Qualifications
- Experience in hospitality or front desk preferred
- Knowledge of hotel reservation systems
- Excellent communication skills
Required Skills
customer service
hotel front desk
PBX phone system
PMS reservation systems
team coordination
Keywords
guest services
front desk
hotel operations
hospitality software
pms
Interested in this role?
Apply now and take the next step in your career.