Guest Service Representative
Pacifica Hotels
San Diego, California, US
About the Role
Pacifica Hotels - - Responsibilities: Greet arriving guests and complete established check-in procedures; Facilitate guest departures and determine future room availability; Process cash and credit transactions and maintain personal bank; Answer inquiries and accept reservations and communicate rates; Operate PBX equipment and set wake-up calls
Responsibilities
- Greet guests and complete check-in procedures
- Process cash/credit transactions and maintain bank
- Answer inquiries and take reservations
Qualifications
- Minimum high school education or equivalent
- Strong customer service skills
- Basic computer/phone system knowledge
Required Skills
customer service
cash handling
reservation processing
PBX/phone system
communication
Keywords
hospitality
guest services
front desk
hotel
customer support
Interested in this role?
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