Guest Service Agent|holiday Inn Opryland| Nashville, Tn
PM Hotel Group
Nashville, Tennessee, US
About the Role
PM Hotel Group - 2461 McGavock Pike - Responsibilities: Be the face at the front desk and welcome guests; Process check-ins and check-outs; Handle cash responsibly and use property management systems; Provide local area knowledge to guests and share recommendations; Maintain professional and courteous communication with guests and team members
Responsibilities
- Be the face at the front desk
- Process check-ins and check-outs
- Handle cash responsibly and use property management systems
Qualifications
- Experience with front desk operations
- Cash handling
- Customer service
Required Skills
front desk
guest service
PMS
local area knowledge
communication
Keywords
front desk
hospitality
guest services
PMS
cash handling
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