Guest Service Representative
Dimension Hospitality
Kalamazoo, Michigan, US
About the Role
Dimension Hospitality - 5185 East Cork Street - Responsibilities: Greet guests and provide friendly, helpful service; Assist with check ins, check outs, room assignments, and reservations; Answer guest questions and resolve issues promptly; Operate the front desk system and process payments; Communicate with housekeeping and other departments
Responsibilities
- Greet guests and provide friendly service
- Assist with check-ins and check-outs
- Answer guest questions and resolve issues
Required Skills
customer service
front desk operations
payment processing
communication
Keywords
guest services
front desk
hospitality
check-in
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