Guest Service Agent
Pyramid Global Hospitality
Raleigh, North Carolina, US
About the Role
Pyramid Global Hospitality - 2451 Alumni Drive - Responsibilities: Welcome guests and provide exceptional customer service; Escort guests to rooms and explain hotel amenities; Assist with check-in procedures and front desk orientation; Open doors and assist with vehicle arrivals and valet coordination; Maintain clean and organized entrance area and collaborate with team to deliver personalized guest experiences
Responsibilities
- Welcome guests and provide exceptional customer service
- Escort guests to rooms and explain hotel amenities
- Assist with check-in procedures and front desk orientation
Qualifications
- Experience in hospitality or customer service
- Ability to assist with check-in procedures
- Excellent communication and Guest service skills
Required Skills
customer service
check-in
front desk
guest escort
consulate
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