Guest Service Agent - Front Office - Hilton Orrington
Hilton Hotels
Evanston, Illinois, US
About the Role
Hilton Hotels - - Responsibilities: Assist guests with check-in and check-out; Respond to guest inquiries in a timely, friendly manner; Provide driving and walking directions to guests; Maintain knowledge of hotel services and local attractions; Assist fellow team members and other departments as needed
Responsibilities
- Assist guests with check-in and check-out
- Respond to guest inquiries in a timely, friendly manner
- Maintain knowledge of hotel services and local attractions
Qualifications
- Experience in hospitality or customer service preferred
- Excellent communication skills
- Ability to work in a fast-paced environment
Benefits
Employee discount
Health insurance
Required Skills
Check-in/check-out
customer service
problem solving
multitasking
teamwork
Keywords
front desk
guest services
hospitality
Hilton
customer experience
Interested in this role?
Apply now and take the next step in your career.