Guest Relations Staff
Northgate Resorts
Groveland, California, US
About the Role
Northgate Resorts - - Responsibilities: Provide guidance and explain service options to accommodate guest needs; Be the first point-of-contact for guests arrival by checking them in and escorting them to their lodging or RV site; Upsell ancillary sales (firewood, ice, golf carts, etc.) and deliver or provide guests promptly; Enforce park rules, including quiet hours; Understand POS and reservation system and use a tablet to document all notes
Responsibilities
- Greet guests and check-in
Qualifications
- High school diploma or equivalent
Benefits
Employee discounts
Required Skills
customer service
POS
reservation system
upselling
communication
Keywords
guest relations
hospitality
front desk
RV park
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Job Overview
Date Posted
4 days ago
Location
Groveland, California, US
Job Type
Full-time
Work Mode
Onsite
Category
Hospitality and guest services, Guest relations, Front desk and reception
About the Company
N
Northgate Resorts
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