Guest Experience Lead
McDonald's
Swartz Creek, Michigan, US
About the Role
McDonald's - 4237 Elms Road - Responsibilities: Lead the guest experience and check in with guests; Handle guest concerns and provide resolutions; Collaborate with team to maintain welcoming and clean restaurant; Provide insights into promotions and McDonalds app features; Support a positive and hospitable environment
Responsibilities
- Lead guest experience and check in with guests
- Handle guest concerns and provide resolutions
- Collaborate with team to maintain welcoming and clean restaurant
Required Skills
customer service
problem solving
communication
teamwork
hospitality
Keywords
guest experience
hospitality
customer service
restaurant operations
McDonald’s app
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