Guest Experience Lead
McDonald's
Deltona, Florida, US
About the Role
McDonald's - 2190 Howland Boulevard - Responsibilities: Lead the guest experience and ensure guests are enjoying themselves; Handle guest concerns and provide resolution to their satisfaction; Work hand in hand with the team to maintain a welcoming, friendly, and clean restaurant environment; Provide expert insight into promotions and McDonalds App features; Communicate effectively and anticipate customer needs
Responsibilities
- Lead guest experience and ensure guest satisfaction
- Resolve guest concerns
- Maintain welcoming restaurant environment
Qualifications
- High school diploma or equivalent
- Experience in customer service preferred
- Excellent communication skills
Benefits
Employee discount
Meal benefits
Required Skills
customer service
communication
problem solving
team collaboration
promotions knowledge
Keywords
guest experience
leadership
retail/hospitality
restaurant
customer service
Interested in this role?
Apply now and take the next step in your career.