Guest Experience Lead
McDonald's
Miamisburg, Ohio, US
About the Role
McDonald's - 15 North Heincke Road - Responsibilities: Lead the guest experience and check in with guests; Handle guest concerns and provide resolutions; Collaborate with team to maintain welcoming environment; Promote promotions and McDonalds App features; Communicate effectively to anticipate customer needs
Responsibilities
- Lead the guest experience
- Handle guest concerns and provide resolutions
- Collaborate with team to maintain welcoming environment
Qualifications
- Experience required to lead guest experiences at a fast-food location?
- Ability to resolve guest concerns
- Strong communication skills
Required Skills
customer service
problem solving
communication
teamwork
sales/promotions
Keywords
guest experience
customer service
retail
hospitality
McDonald's
Interested in this role?
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