Guest Experience Lead
McDonald's
Hickory Creek, Texas, US
About the Role
McDonald's - 8300 South Stemmons Freeway - Responsibilities: Lead the guest experience and ensure guests are enjoying themselves; Handle guest concerns and provide resolution to their satisfaction; Work closely with team to maintain a welcoming, friendly, and clean restaurant environment; Provide insight into promotions and McDonalds App features
Responsibilities
- Lead the guest experience
- Handle guest concerns and provide resolution
- Maintain a welcoming, friendly, and clean environment
Qualifications
- Experience in customer service
- Strong communication
- Ability to resolve conflicts
Required Skills
customer service
communication
problem solving
team collaboration
platform/app knowledge
Keywords
guest experience
leadership
retail/hospitality
Interested in this role?
Apply now and take the next step in your career.