Guest Experience Lead (gel)
McDonald's
Lillington, North Carolina, US
About the Role
McDonald's - 102 West Cornelius Harnett Boulevard - Responsibilities: Welcome all guests with energy, positivity, and professionalism; Assist guests in navigating self-order kiosks and mobile order pickup stations; Promote the McDonalds Mobile App, including how to download it and earn rewards; Engage with customers to share ongoing promotions, rewards, and app-exclusive offers; Maintain a clean and organized front-of-house, lobby, and kiosk area
Responsibilities
- Welcome guests with energy and professionalism
- Assist guests at self-order kiosks and mobile order pickup
- Promote the McDonalds Mobile App and rewards
Qualifications
- High school diploma or equivalent
- Excellent customer service skills
- Ability to handle high-traffic environment
Required Skills
customer service
communication
multi-tasking
teamwork
POS/kiosk familiarity
Keywords
guest experience
retail
food service
customer engagement
kiosk
Interested in this role?
Apply now and take the next step in your career.