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Guest Experience Lead (gel)

McDonald's Big Spring, Texas, US

About the Role

McDonald's - - Responsibilities: Lead the guest experience and check in with guests; Handle guest concerns and provide a resolution to ensure they are satisfied; Work hand in hand with your team to meet goals; Offer expert insight into our core menu, promotions, and app benefits; Be present: arrive on time and clock in for all shifts to ensure customers are taken care of

Responsibilities

  • Lead the guest experience and check in with guests
  • Handle guest concerns and provide a resolution
  • Work with team to meet goals

Qualifications

  • Experience in hospitality or customer service
  • Communication and conflict resolution
  • Team collaboration

Required Skills

customer service problem solving teamwork communication inventory knowledge

Keywords

guest experience customer service leadership McDonald's

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