Guest Experience Lead (gel)
McDonald's
Big Spring, Texas, US
About the Role
McDonald's - - Responsibilities: Lead the guest experience and check in with guests; Handle guest concerns and provide a resolution to ensure they are satisfied; Work hand in hand with your team to meet goals; Offer expert insight into our core menu, promotions, and app benefits; Be present: arrive on time and clock in for all shifts to ensure customers are taken care of
Responsibilities
- Lead the guest experience and check in with guests
- Handle guest concerns and provide a resolution
- Work with team to meet goals
Qualifications
- Experience in hospitality or customer service
- Communication and conflict resolution
- Team collaboration
Required Skills
customer service
problem solving
teamwork
communication
inventory knowledge
Keywords
guest experience
customer service
leadership
McDonald's
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