Guest Experience Lead (gel)
McDonald's
Brewster, Washington, US
About the Role
McDonald's - - Responsibilities: Lead the guest experience and check in with guests; Handle guest concerns and provide resolution; Work with team to maintain a welcoming environment; Promote promotions and McDonald's App features; Greet guests and assist with ordering at kiosks
Responsibilities
- Lead the guest experience and check in with guests
- Handle guest concerns and provide resolution
- Greet guests and assist with ordering at kiosks
Qualifications
- High school diploma or equivalent
- Customer service experience preferred
- Communication and problem-solving skills
Required Skills
customer service
problem-solving
communication
team collaboration
conflict resolution
Keywords
guest experience
customer service
restaurant
leadership
kiosk
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