Gold Coast - Shift Leader

Sweetgreen - 2 West Division Street - Responsibilities: Step into any station at any point in the shift as needed, especially during peak hours, callouts, or understaffed shifts.; Customer Service: First-level handling of customer concerns and assisting with allergies to prevent cross-contamination.; Oversee multiple tasks and systems simultaneously, including line operations, tech tools, and guest interactions.; Use clear verbal communication to delegate tasks, problem-solve in real time, and align team and customer needs.; Monitor food quality, order accuracy, safety protocols, and digital reporting.