Full-time Customer Service Supervisor
Kohl's
Topeka, Kansas, US
About the Role
Kohl's - 6130 Southwest 17th Street - Responsibilities: Lead, coach and assist associates to deliver speed of service and create a compelling customer experience at POC and Customer Service; Meet or exceed individual goals and support the service team in meeting storewide goals; Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards; Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices; Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
Responsibilities
- Lead, coach and assist associates to deliver speed of service and create a compelling customer experience at POC and Customer Service
- Meet or exceed individual goals and support the service team in meeting storewide goals
- Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards
Qualifications
- customer service
- supervisor
- leadership
Required Skills
coaching
training
POS
customer service standards
cash handling
Interested in this role?
Apply now and take the next step in your career.