Full-time Customer Service Supervisor
Kohl's
Ankeny, Iowa, US
About the Role
Kohl's - 1935 Southeast Delaware Avenue - Responsibilities: Lead, coach and assist associates to deliver speed of service and execute transactions; Meet or exceed individual goals and support storewide goals; Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards; Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices; Oversee daily cash-related processes (e.g., register and cash balancing, change orders)
Responsibilities
- Lead, coach and assist associates to deliver speed of service and execute transactions
- Oversee daily cash-related processes (e.g., register and cash balancing, change orders)
- Meet or exceed individual goals and support storewide goals
Qualifications
- Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards
- Inventory accuracy by timely and accurate completion of all required merchandise disposition practices
- Leadership/supervision experience
Required Skills
customer service
supervision
coaching
POS
cash handling
Interested in this role?
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