Full-time Customer Service Supervisor
Kohl's
Ames, Iowa, US
About the Role
Kohl's - 2423 Grand Avenue - Responsibilities: Lead, coach and assist associates to deliver speed of service and customer experience; Meet or exceed individual goals and support storewide goals; Oversee daily cash-related processes and maintain inventory accuracy; Provide direction to associates and model a customer service mindset; Open and close store processes as key holder
Responsibilities
- Lead and coach customer service associates
- Oversee daily cash processes and inventory accuracy
- Open and close store processes as key holder
Qualifications
- Experience leading teams in retail
- Cash handling and inventory accuracy
- Customer service leadership
Required Skills
customer service
leadership
coaching
cash handling
inventory control
Keywords
retail
customer service
supervisor
leadership
cash handling
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