Front Desk Representative - the Cosmopolitan
MGM Resorts
Las Vegas, Nevada, US
About the Role
MGM Resorts - - Responsibilities: Welcome guests to the property and the MGM Resorts family; Manage early and late property arrivals/departures and walk-ins and all other tasks associated with guest room check-ins and check-outs; Enhance guest experience through offering upgraded accommodations where available and promoting M life enrollment and benefits to our guests; Partner with Housekeeping and other related departments to meet guest expectations and special requests; Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and balance cash and cash equivalent transactions
Responsibilities
- Greet guests and manage check-ins/outs
- Coordinate with housekeeping
- Process payments and balance tills
Qualifications
- Experience in front desk or guest services
- Ability to handle cash and credit transactions
- Strong customer service skills
Required Skills
customer service
payment processing
bilingual (if applicable)
POS familiarity
cash handling
Keywords
front desk
guest services
hotel
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
3 days ago
Location
Las Vegas, Nevada, US
Job Type
Full-time
Work Mode
Onsite
Category
Hospitality and front desk, Front office operations, Guest services
About the Company
M
MGM Resorts
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