Front Desk Agent
White Lodging
Teaneck, New Jersey, US
About the Role
White Lodging - - Responsibilities: Check guests in and out efficiently and in a friendly manner; Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings; Assist in maintaining the cleanliness of the lobby and entrance; Ensure security and confidentiality of all guest and hotel information; Effectively respond to and resolve guest concerns or complaints
Responsibilities
- Check guests in and out efficiently and in a friendly manner.
- Assist in maintaining the cleanliness of the lobby and entrance.
- Effectively respond to and resolve guest concerns or complaints.
Qualifications
- Excellent customer service skills
- High school diploma or equivalent
- Availability to work flexible hours
Required Skills
front desk
guest services
hospitality
customer service
problem solving
Keywords
front desk
guest services
hospitality
customer service
hotel
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