Front Desk Agent
Crestline Hotels and Resorts
Lakewood, Colorado, US
About the Role
Crestline Hotels and Resorts - - Responsibilities: Assist guests with check-in and check-out; Answer phone calls and handle inquiries; Process guest payments and verify registrations; Relay information to appropriate departments and resolve guest complaints; Maintain knowledge of hotel features, rates, promotions, and group activities
Responsibilities
- Assist guests with check-in and check-out
- Answer phone calls and handle inquiries
- Process guest payments and verify registrations
Qualifications
- Hospitality experience
- Customer service
- Communication skills
Required Skills
communication
customer service
problem solving
multitasking
attention to detail
Keywords
front desk
hotel
guest services
reception
check-in
Interested in this role?
Apply now and take the next step in your career.