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Front Desk Agent

White Lodging Milwaukee, Wisconsin, US

About the Role

White Lodging - - Responsibilities: Check guests in and out efficiently and in a friendly manner; Follow cash handling and accounting procedures; Develop knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings; Maintain lobby cleanliness and security of all guest information; Respond to and resolve guest concerns or complaints

Responsibilities

  • Check guests in and out efficiently and in a friendly manner
  • Respond to and resolve guest concerns or complaints
  • Maintain lobby cleanliness and security of all guest information

Required Skills

customer service cash handling hospitality procedures communication

Keywords

front desk hotel guest services hostel reception

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