Front Desk Agent
White Lodging
Milwaukee, Wisconsin, US
About the Role
White Lodging - - Responsibilities: Check guests in and out efficiently and in a friendly manner; Follow cash handling and accounting procedures; Develop knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings; Maintain lobby cleanliness and security of all guest information; Respond to and resolve guest concerns or complaints
Responsibilities
- Check guests in and out efficiently and in a friendly manner
- Respond to and resolve guest concerns or complaints
- Maintain lobby cleanliness and security of all guest information
Required Skills
customer service
cash handling
hospitality procedures
communication
Keywords
front desk
hotel
guest services
hostel
reception
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