Front Desk Agent
White Lodging
Louisville, Kentucky, US
About the Role
White Lodging - - Responsibilities: Check guests in and out efficiently and in a friendly manner; Provide the highest quality of service to guests, anticipating and exceeding their expectations; Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures; Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings; Assist in maintaining the cleanliness of the lobby and entrance
Responsibilities
- Check guests in and out efficiently
- Assist in maintaining the cleanliness of the lobby and entrance
- Provide high quality guest service
Qualifications
- experience in cash handling
- customer service skills
- hospitality knowledge
Required Skills
customer service
cash handling
hospitality knowledge
problem-solving
communication
Keywords
front desk
guest services
hotel
Interested in this role?
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