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Front Desk Agent | the Normandy Hotel | Washington, Dc| Modus by Pm Hotel Group

PM Hotel Group Washington, Dc, US

About the Role

PM Hotel Group - 2118 Wyoming Avenue Northwest - Responsibilities: Provide exceptional personalized customer service and experiences to guests; Live like a local. Have and share your knowledge of the neighborhood and city; Think on your feet, use good judgment and problem solve in a fast-paced environment; Provide support to front office leaders and entire hotel team; Create a warm and welcome atmosphere

Responsibilities

  • Provide exceptional personalized customer service to guests
  • Support to front office leaders and hotel team
  • Create a warm and welcome atmosphere

Qualifications

  • 1-3 years front desk or customer service experience
  • customer service skills
  • communication skills

Required Skills

customer service front desk operations problem solving communication team support

Keywords

front desk hotel front desk guest services hospitality

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