Front Desk Agent
Crescent Hotels & Resorts
Portland, Oregon, US
About the Role
Crescent Hotels & Resorts - - Responsibilities: Greet guests and register them; assist with check-in procedures and room assignment; Process check-out including handling payments and using the point-of-sale system; Promote hotel services and up-sell to maximize occupancy; Respond to guest inquiries and resolve issues in a timely, friendly manner; Field guest complaints and research/ negotiate solutions for guest satisfaction
Responsibilities
- Greet guests and register them
- Process check-out and payments
- Respond to guest inquiries and resolve issues
Qualifications
- Experience in hospitality/guest services preferred
- Excellent communication skills
- Ability to handle payments and POS system
Required Skills
customer service
POS/booking system
problem solving
communication
multitasking
Keywords
front desk
hotel operations
guest services
reception
hospitality
Interested in this role?
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