Front Desk Host
Concord Hospitality
Miami, Florida, US
About the Role
Concord Hospitality - 1102 Brickell Bay Drive - Responsibilities: Assist guests efficiently, courteously and professionally at all times; Post guest charges, collect payments and follow all cash handling procedures as required by Concord; Handle guest mail and messages with respect to privacy and professionalism; Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance; Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Responsibilities
- Assist guests at front desk
- Handle guest communications and inquiries
- Process payments and cash handling
Required Skills
customer service
cash handling
communication
Keywords
front desk
host
hospitality
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