Food Service - Hospitality Ambassador
SSA Attractions Group
Houston, Texas, US
About the Role
SSA Attractions Group - 6200 Hermann Park Drive - Responsibilities: Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.; Greet and welcome all guests warmly as they approach our points of sale at key locations in our food and retail operations.; Provide information about digital platforms, promotions, and general venue information.; Address and resolve guest concerns or complaints promptly and professionally.; Serve as a liaison between guests, clients, and SSA Group to ensure seamless service delivery providing real-time assessment of the quality of the guest experience
Responsibilities
- Greet and welcome guests at points of sale
- Address guest concerns or complaints
- Serve as liaison between guests and SSA Group
Qualifications
- Experience in hospitality or guest services
- Strong communication skills
- Ability to resolve conflicts quickly
Required Skills
customer service
communication
problem solving
hospitality
guest relations
Keywords
hospitality
guest services
food service
retail
customer experience
Interested in this role?
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