Enterprise Ai Tech Support Specialist
Notion,
New York City, New York, US
About the Role
A technology company in New York is seeking an enterprise technical support specialist to provide elite support to enterprise customers. The successful candidate will troubleshoot advanced technical issues, work with engineering teams, and maintain high levels of customer satisfaction. Candidates should have over 5 years of relevant experience, a strong understanding of REST APIs, and excellent communication skills. This role supports flexibility in work arrangements, aligning with the company's culture of in-person collaboration. #J-18808-Ljbffr
Responsibilities
- Provide elite technical support to enterprise customers
- Collaborate with engineering teams to troubleshoot advanced issues
- Maintain high levels of customer satisfaction
Qualifications
- 5+ years of relevant experience
- strong REST API understanding
- excellent communication skills
Required Skills
enterprise technical support
REST APIs
customer communication
cross-functional collaboration
problem solving
Keywords
enterprise
ai
technical support
REST API
customer success
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
2 days ago
Location
New York City, New York, US
Job Type
Full-time
Work Mode
Onsite
Experience
5+ years
Category
Software technology, Enterprise technical support, Apis and integration
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