Delta Customer Service Agent - Oma
Unifi Services
Omaha, Nebraska, US
About the Role
Unifi Services - - Responsibilities: Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance; Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems; Direct passengers through Customs, Immigration, and Quarantine; Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival; Push wheelchairs with passengers through all areas of the airport
Responsibilities
- Assist passengers with arrival and check-in
- Direct passengers through customs and immigration
- Push wheelchairs through airport
Qualifications
- customer service experience
- communication skills
- ability to assist passengers with special needs
Required Skills
ticketing
check-in
reservations
baggage handling
wheelchair assistance
Keywords
airport
customer service
travel
boarding
gate
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