Customer Service Representative [work from Home]
NexRep
Sparks, Nevada, US
About the Role
[Customer Service / Remote] - Residents of NV / Independent Contractor / Full or Part Time / Available at least 20 hours per week / Set your own schedule within hours of operation (Mon-Fri 8am to 7pm ET) / $12 per hour - As a Customer Service Rep you'll: Be the first point of contact for patients needing home healthcare services; Receive and respond to incoming calls from providers-referral sources-and-potential patients; Review patient history as necessary; Answer questions; Verify patient membership; Collect and enter clinical and demographic information into the client's patient portal; Help set appointments; Provide technical support as necessary...Hiring Fast >>
Responsibilities
- Be the first point of contact for patients needing home healthcare services
- Receive and respond to incoming calls from providers-referral sources-and-potential patients
- Help set appointments
Qualifications
- Customer Service / Remote experience
- Experience handling patient information
- Experience with scheduling and data entry
Benefits
Remote work from home
Flexible scheduling
Required Skills
customer service
data entry
appointment scheduling
medical terminology
technical support
Keywords
remote
customer service
healthcare
home care
call center
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