Customer Service Representative
Napa Auto Parts
Chicago, Illinois, US
About the Role
Napa Auto Parts - - Responsibilities: Respond to basic customer inquiries regarding products, provide quotes, and handle order entry; Place customer orders via telephone, fax, email, electronic methods, or walk in (counter sales); Influence gross profit through negotiating sale price and purchase price within parameters; Build customer relationships to drive repeat business; Expedites backorders and prepare order for shipment to customer
Responsibilities
- Respond to basic customer inquiries regarding products
- Place customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
- Expedites backorders and prepare order for shipment to customer
Qualifications
- high school diploma or equivalent
- experience in retail or customer service
- strong communication skills
Benefits
Employee discounts
opportunity for growth
Required Skills
customer service
order entry
negotiation
relationship building
product knowledge
Keywords
customer service
order entry
retail
sales
negotiation
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
6 days ago
Location
Chicago, Illinois, US
Job Type
Full-time
Work Mode
Onsite
Experience
Up to 1 years
Category
Customer support service, Business services, Retail sales
About the Company
N
Napa Auto Parts
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