Customer Service Representative
Mohawk Industries
Plano, Texas, US
About the Role
Mohawk Industries - - Responsibilities: Serve walk-in customers and answer inquiries; provide product samples and process sales transactions; Manage customer accounts including order entry, order status, pricing, stock checks, and transportation coordination; Key in orders, process faxes, and prepare reports; Interface with internal teams to address inquiries and issues from order entry to delivery; Participate in special projects and perform additional duties as required
Responsibilities
- Serve walk-in customers and answer inquiries
- Interface with internal teams to address inquiries and issues from order entry to delivery
- Participate in special projects and perform additional duties as required
Required Skills
customer service
sales support
order processing
problem solving
communication
Keywords
customer service
order entry
sales transactions
inventory
transportation coordination
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