Customer Service Representative - Im - Bonita Bay
Lee Health
Bonita Springs, Florida, US
About the Role
Lee Health - 26800 South Tamiami Trail - Responsibilities: Handle telephones and patient appointment scheduling; Patient check-in and insurance verification; Obtain authorizations, pre-certifications, referrals; Posting charges and billing accuracy; maintenance of medical records; Manage business services for workers compensation and corporate accounts
Responsibilities
- Handle telephones and patient appointment scheduling
- Patient check-in and insurance verification
- Obtaining authorizations and referrals
Qualifications
- High school diploma or equivalent
- customer service experience in healthcare preferred
- strong communication and multitasking skills
Benefits
None provided
Required Skills
Verbal communication
Active listening
data entry
healthcare terminology
customer service
Keywords
customer service
healthcare
scheduling
insurance verification
telephones
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