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Customer Service Representative - Im - Bonita Bay

Lee Health Bonita Springs, Florida, US

About the Role

Lee Health - 26800 South Tamiami Trail - Responsibilities: Handle telephones and patient appointment scheduling; Patient check-in and insurance verification; Obtain authorizations, pre-certifications, referrals; Posting charges and billing accuracy; maintenance of medical records; Manage business services for workers compensation and corporate accounts

Responsibilities

  • Handle telephones and patient appointment scheduling
  • Patient check-in and insurance verification
  • Obtaining authorizations and referrals

Qualifications

  • High school diploma or equivalent
  • customer service experience in healthcare preferred
  • strong communication and multitasking skills

Benefits

None provided

Required Skills

Verbal communication Active listening data entry healthcare terminology customer service

Keywords

customer service healthcare scheduling insurance verification telephones

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